The “one guy” is the company owner. To put the owner’s name down as “the customer service contact” was just a marketing thing: the phone number would have directed you to a customer service department, and any mail would have been sorted through by a mail department.
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The “one guy” is the company owner. To put the owner’s name down as “the customer service contact” was just a marketing thing: the phone number would have directed you to a customer service department, and any mail would have been sorted through by a mail department.
Henry A. Keller died in 1990: [https://www.nytimes.com/1990/05/30/obituaries/henry-a-keller-manufacturer-70.html](https://www.nytimes.com/1990/05/30/obituaries/henry-a-keller-manufacturer-70.html)
Numbers out of service :-/